Lead Homelessness Services Advocate

Reports to: Homelessness Services Manager
Hours: 40 hours per week
Pay Rate: $28.05/hour, premium pay for multilingual services
Classification: Regular, Non-exempt
Reviewed: December 2021

LifeWire is an equal opportunity/affirmative action employer. Survivors of domestic violence and BIPOC individuals are encouraged to apply.

Compensation and Benefits

Pay rate starts at $28.05 per hour ($58,344 annually), with premium pay for multilingual services.

LifeWire offers a generous benefits package, including:

  • 100% of employee premiums for excellent health, vision and dental plans, including a Health Savings Accounts alternative
  • 401K with 2% employer retirement contributions after 1st-year employment
  • Employer-paid short-term disability and group life insurance coverage
  • 24 days of Paid Time Off, rising to 30 days of PTO after five years and 36 days of PTO after ten years
  • Ten paid holidays, plus two floating holidays
  • Flexible schedules and remote-work arrangements

LifeWire is still mostly working remotely. When we return to “normal,” we plan to allow flexible arrangements that will meet the needs of survivors while still allowing employees who would prefer to work from home to do so a few days per week.

LifeWire’s Vision / Mission:

Domestic violence is a human rights issue. LifeWire envisions a world in which every person lives in a safe environment, free from oppression and with the opportunity to thrive. LifeWire’s mission is to end domestic violence by changing individual, institutional and societal beliefs, attitudes and behaviors that perpetuate it.

About LifeWire:

Everyone deserves to live free from fear and violence. From a safe home, each of us can work, learn, play, and fully contribute to our community. At LifeWire, we help adults, children, and youth impacted by domestic violence build safer and healthier lives by offering support, resources, and professional services. And we work with youth and young adults to develop healthy foundations early in life, preventing future violence.

Overview of Service:

LifeWire’s Advocates provide advocacy and education to survivors of domestic violence, coordination with the criminal and civil legal systems and other services such as weekly support groups for adult survivors, children, and youth, housing advocacy, and referrals to other service agencies in our community.

Overview of Position:

LifeWire’s Homelessness Services Advocates provide daily advocacy, support and transportation to the survivors and their children who are residing in our emergency shelter—”My Sister’s Home,” and our transitional housing program—”My Friend’s Place.” Homelessness Services Advocates work closely with Therapeutic Health Services’ chemical dependency counselor located on-site at our transitional housing program and as a part of the homelessness services team. The Lead Advocate deeply engages with other advocates to meet survivors’ needs, keeps meticulous records, and enjoys being involved with funders and the community. This role provides leadership and guidance to the team, supporting the Homelessness Services Manager in overseeing that the provision of supportive services is in accordance with grant requirements and with LifeWire’s vision, mission, and philosophy.

Key Responsibilities:

  • Provide survivor-driven and trauma-informed advocacy services to survivors of domestic violence residing in our emergency shelter and transitional housing program. Requires a particular focus on the intersection between domestic violence, homelessness, and chemical dependency.
  • Oversee rapid-rehousing portion of ‘My Friends Place- Joint Component,’ which requires deep knowledge of the use and requirements of the funds, participation in community learning, and analysis of programs’ effectiveness.
  • Develop and nurture ongoing relationships with partner and referral service providers, specifically with landlords, chemical dependency providers, All Home-CEA, Coalition Ending Gender-Based Violence-DVCHAP, Therapeutic Health Services, etc.
  • Support Services Leadership ensures advocates are trained in advocacy practices, organizational procedure, and Homelessness Services Team programming.
  • Support with the implementation of co-advocacy and transition planning for survivors when moving between LifeWire programs.
  • Lead participant events and community-building activities with the support of advocacy services team (e.g., field trips, family nights, participant parties, other social activities/demos/trainings).
  • Complete, record, and track multiple data points and reporting to meet agency and contract(s) requirements, including time-sensitive check-ins with rapid-rehousing fund recipients.
  • Represent LifeWire in community meetings as a strong, professional leader and provide community education on domestic violence issues as requested.
  • Provide survivors with resources, referrals, and education for chemical dependency and housing-related assistance (i.e., education, employment, furniture procurement, utility assistance, and personal finance budgeting).
  • Remain knowledgeable of service and agency guidelines and procedures to make informed and independent decisions in emergencies and daily activities.
  • Work closely and cooperatively in a team setting with all staff, interns, donors, and volunteers.
  • Continue to develop internal systems and processes for more efficient disbursement of funds, increased advocacy capacity, and increased accuracy in data reporting.
  • Organize and prep units for move-ins or move-outs in the homelessness services programs.
  • Assist in maintaining the housing facility in compliance with fire and health code regulations.
  • Maintain organized shared spaces and personal work environment.
  • Participate in system data collection in an accurate, complete, and timely manner.
  • Appropriately spend program funds and consistently track the expenditures as required.
  • Provide transportation as needed to participants in agency vehicles.
  • Work occasional evening & weekend hours as required.
  • Perform other responsibilities as assigned in support of LifeWire’s mission.


  • Bachelor’s degree in related field or equivalent relevant work experience
  • Two or more years’ experience in crisis intervention and domestic violence advocacy preferred.
  • Preference will be given to those who have worked at LifeWire for one year or longer.
  • Deep knowledge of LifeWire’s housing philosophies and financial processes preferred.
  • Experience in finance reconciliation and managing multiple spreadsheets, budgets, and forecasts preferred.
  • Multilingual/cultural preferred.
  • Experience, demonstrated skill, and willingness to work with a culturally diverse team and participants.
  • Good computer skills
  • Work independently and as part of a team to deliver services.
  • Attend work regularly, including scheduled work time outside of typical office hours.

How to Apply:

To apply for an open position, please submit your cover letter and resume by email to hr@lifewire.org, by fax to 425-649-0752 or by mail to:

Attn: Human Resources
P.O. Box 6398
Bellevue, WA 98008

Candidates selected for an in-person interview will be asked to fill out a Job Application.